Volkswagen of America
(A) Doyle Dane Bernbach, New York
(Ad) Helmut Krone
(P) Wingate Paine
circa 1960s
Ad copy
The Volkswagen missed the boat.
The chrome strip on the glove compartment is blemished
and must be replaced. Chances are you wouldn't have noticed
it; Inspector Kurt Kroner did.
There are 3,389 men of our Wolfsburg factory with only
one job; to inspect Volkswagens at each stage of production.
(3,00 Volkswagens are produced daily; there are more
inspectors than cars.)
Every shock absorber is tested (spot checking won't do),
every windshield is scanned. VWs have been rejected for
surface scratches barely visible to the eye.
Final inspection is really something! VW inspectors run
each car off the line onto the Funktionsprüfstand (car
test stand), tote up 189 check points, gun ahead to the
automatic brake stand and say "no" to one VW out of fifty.
This preoccupation with detail means the VW lasts longer
and requires less maintenance, by and large, than other
cars. (It also means a used VW depreciates less than any
other car.)
We pluck the lemons; you get the plums.
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